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Technical Service   |   Technical Support   |   Application Development 

Areas of Technical Support: 

•   Desktops

  • Hardware & Software
    • Maintenance
    • Installation
    • Configuration
    • Troubleshooting
    • System Re-builds.
    • Power Protection
    • Antivirus Protection
    • Third Party Applications
    • User Training
    • Documentation
      
       
  • Vendor Applications Expert Support
    • Microsoft Office Suite (All Versions)
    • Microsoft Windows Operating Systems (All Versions)
      Windows XP, 2003, 2000, NT 4.0/3.51, WIN Me/98/95/3.1/DOS
    • Microsoft Access Databases (All Versions)
       

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•   Servers

  • Hardware & Software
    • Power Protection
    • Maintenance
    • Installation
    • Configuration
    • Troubleshooting
    • System Re-builds
    • Compaq and Dell Server Support
    • System Administration Training
    • Documentation
       

• Vendor Applications Expert Support
  • Microsoft Exchange Server (2003, 2000, 5.5, 5.0)
  • Microsoft SQL Server (2000, 7.0, 6.5, 6.0)
  • Microsoft Access Databases (All Versions)
  • Microsoft ISA & Proxy Server 2.0 for Internet Firewall
  • Microsoft Internet Information Server for Web Services (All Versions)
  • Microsoft Windows 2003, 2000, NT 4.0/3.51 Server Support
  • Symantec Norton Anti-Virus Enterprise (All Versions)
  • Veritas Backup for (Server, Exchange, SQL, Open Files & Disaster/Recovery, All version)
     

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•   Networking

  • Hardware and Cabling Plant
    • Local Area Networks (LAN)
      • Network Switches, Hubs & Routers
      • Desktop Configuration and Network Card Installation
      • Design & Installation
      • Configuration
      • Troubleshooting
      • Maintenance
      • Cabling Plant Management
      • Documentation
         
    • Metropolitan Area Networks (MAN)
      • Local Area Network Integration & VPN
      • Bandwidth Planning and Management
      • Troubleshooting
      • Vendor Coordination
      • Documentation
         
    • Wide Area Networks (WAN)
      • Local Area Network Integration & VPN
      • Bandwidth Planning and Management
      • Troubleshooting
      • Vendor Coordination
      • Documentation
         

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    Internet and Intranet

  • Internet Connections (Coordination, Installation, and Configuration)
    • Cable Modem & DSL Support
    • Worldwide Dial-up Access
    • Traditional T1 Access
    • Local Dial-up Access with any Internet Service Provider
    • Firewall Installation and Configuration
       
  • Intranet Web Applications
    • Design and Setup
    • Application Development
    • Training
       
  • Web Site Hosting
    • Setup and Installation with any Internet Service Provider
    • Domain Name Registration
    • Web Site Development (Static & Dynamic Pages with Databases)
    • E-Commerce Integration
       
  • Email
    • Installation and Configuration
      • Internal and External
      • Any Internet Service Provider
      • Special Routing
      • Mailing List Setup
      • Group Distribution
         
  • Work at Home Remote Access
    • Virtual Private Networking
      • Server Configuration
      • At home installation and configuration
      • Remote Desktop
      • Terminal Services
      • pcAnywhere Support
      • GoToMyPC Support
    • Dial-up Access
      • Microsoft RAS